RUTHIE BAER
Director, Client Operations
Director, Client Operations
[email protected] | http://www.linkedin.com/in/ruthiebaer | San Diego, CA, (978)766.6506 |www.instagram.com/rubaer/
Overview
15+ years agency experience | World-class education | Proactive self-starter | Reliable and accountable
Takes initiative and ownership | Expert communicator | Meticulous planner and organizer | Resourceful
Hard working | Action-oriented | Inquisitive critical thinker | Early adopter | Team leader | Mentor
Skills
_Project scoping
_Project planning and timelines | Baseline status reporting | Risk identification and mitigation | Change management
_Resourcing | Forecasting | Time tracking and reporting
_Cross-functional team leadership and collaboration spanning disciplines: Business Analysis, Strategy, IA, UX, Design, Content, Media, SEO/SEM, Data Analytics, Development, Engineering, QA, Digital and Video Production, Finance, Accounting, Legal
_Leading effective meetings with clear recaps, action items and next steps
_Agile and waterfall methodologies | Scrum
_Task and goal prioritization | Issue triaging, escalation and resolution
_Relationship growth, outsourcing and partnerships
Software & Tools
_Microsoft suite, including: Project, Visio, Excel, Sharepoint, Onedrive, Teams, Powerpoint
_Collaboration tools: Basecamp, Google Docs, Smartsheet, Slack
_Atlassian suite, including: JIRA, Confluence
_Content management platforms: Drupal, Sitecore, Alfresco, Hybris
_UX/Design tools: Zeplin, InVision, Sketch, Lucidchart, Omnigraffle, Visio, Adobe Suite, MURAL, XD, Figma
Overview
15+ years agency experience | World-class education | Proactive self-starter | Reliable and accountable
Takes initiative and ownership | Expert communicator | Meticulous planner and organizer | Resourceful
Hard working | Action-oriented | Inquisitive critical thinker | Early adopter | Team leader | Mentor
Skills
_Project scoping
_Project planning and timelines | Baseline status reporting | Risk identification and mitigation | Change management
_Resourcing | Forecasting | Time tracking and reporting
_Cross-functional team leadership and collaboration spanning disciplines: Business Analysis, Strategy, IA, UX, Design, Content, Media, SEO/SEM, Data Analytics, Development, Engineering, QA, Digital and Video Production, Finance, Accounting, Legal
_Leading effective meetings with clear recaps, action items and next steps
_Agile and waterfall methodologies | Scrum
_Task and goal prioritization | Issue triaging, escalation and resolution
_Relationship growth, outsourcing and partnerships
Software & Tools
_Microsoft suite, including: Project, Visio, Excel, Sharepoint, Onedrive, Teams, Powerpoint
_Collaboration tools: Basecamp, Google Docs, Smartsheet, Slack
_Atlassian suite, including: JIRA, Confluence
_Content management platforms: Drupal, Sitecore, Alfresco, Hybris
_UX/Design tools: Zeplin, InVision, Sketch, Lucidchart, Omnigraffle, Visio, Adobe Suite, MURAL, XD, Figma
